Returns & Exchanges

At Phenom Elite, we are committed to providing high-performance gear that meets your expectations; if you are not satisfied, you can return or exchange your items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure all items are in their original, unworn condition with tags attached, and securely pack them in the original shipping box if possible.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the gear arrives at our warehouse.